D-Link VoIP router 1402s Review

D-Link 1402s

Introduction

Still searching for that "miracle" box that would allow me to integrate my SIP calls with a regular phone and my computers routing needs, I decided to give the D-Link 1402s a try. Did it hit a home run or should the search still go o­n? We'll find out soon, but as a reminder, after trying the Zoom 5567 v3, I came to the conclusion that it wasn't uPNP compliant in its 1.0 firmware state, which is a big no-no with my configuration, and also was making my cable connection drop almost 50% of the time.

Package contents

With D-Link's offering, this is what your $99 (SRP) will get you :

- a D-Link 1402s router with 4 ethernet LAN RJ45 ports, 1 ethernet WAN RJ45 port and 2 RJ11 phone ports

- a power supply

- ethernet cable

- a quick start guide

- an installation CD

Installation

Nothing special o­n the router configuration front, your usual IP settings, NAT and port forwarding setup. Same old news as with almost every other router. Do take note however that most 1402 units you will find at retail are locked for the Lingo VoIP service and therefore won't let you use anything else.

There is a username and password to access the Advanced pages required to change the SIP settings, but, as far as I know, D-Link will not communicate them to you if you bought a Lingo box**. So make sure you order a 1402s and not a 1402s-l (L for Lingo I assume).

I must mention here that the unit I received acted very strangely during the first few hours I was trying to configure it, and it wouldn't let me connect via a web browser. I spent quite a while with D-Link tech support, which I'm pleased to say is not outsourced to some barely english-speaking foreign country, but we couldn't even ping the device. As weird as it may seem, I decided to try o­ne more time two days later, before sending it back, and to my astonishment everything worked like a charm. Very weird but a happy ending for o­nce.

There is no need to install the software that comes with the box, unless you run an outdated OS and need USB drivers and such. I installed the D-Link o­n a Windows XP network (2 PCs and 1 laptop), and everything has been working flawlessly.

Setup

I'm going to repeat myself here for those that already read my Zoom 5567 v3 review, but here it goes.

I will not describe the router setup as this is something that anybody who ever used a router will be familiar with. Furthermore, what will interest you is probably the VoIP features.

I tried the RJ45 phone ports with two different wireless phones, everything worked great. Sound quality from SIP to SIP or SIP to PSTN or PSTN to SIP was flawless. The VoIP setup pages allow you to change everything in your SIP setup, but it's not as user-friendly as the Zoom unit in my opinion. That said, all the options you should need are there and they work, which is what matters.

I used the router with my SIPphone account and the call quality is great, no problems so far. I also got it to work with my outbound SIP to PSTN voipuser.org account and calls have been crystal clear so far.

I should mention that despite what I was told at the CES, it seems like this router is uPNP compliant as it works with my Play@tv streaming unit very well and without any messing around. I would like to see a way to turn that off in an upcoming firmware for those users that have no need for uPNP and would rather be more secure, but I'm nitpicking here.

Conclusion

So, have I found the perfect router for my setup? In a word, yes! Now if I could o­nly figure out how to use the voipuser.org account, that would definitely be the cherry o­n top!

One suggestion to D-Link (those guys are definitely nice to deal with): allow the use of the second phone port as a relay for a regular landline so that o­ne phone can be used for every type of call, and make that a simple parameter in the web configuration pages. This way, if the user wants to use two phones or o­ne phone and a fax, or just o­ne phone for everything, this jack-of-all-trades could do it all.

For my use, this router is a keeper and an overall score of 9 out of 10. If D-Link could add that extra feature, it would be a perfect 10.

Thierry

** - The VoIP Wiki yielded the following info about unlocking a Lingo unit:-

Admin logon : PrimusAdmin

password : tu7w3z39op4n

This for the current (winter 2004) Lingo version, firmware L4.0S34 boot rom L4.0B03. CSR didn't ask about my version, so this password should work o­n all. D-Link will probably change with a firmware update if it becomes too popular.

Added:  Thursday, January 13, 2005
Reviewer:  Thierry
Score:
hits: 63525
Language: eng

  

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Posted by l2811 on Oct 27, 2009 - 04:20 AM
Your rating:

We have used this for a while for Business VoIP and never had any issues.




Posted by Anonymous on Mar 06, 2009 - 08:50 PM
Your rating:

I've used this device for a while instead of a VoIP phone instead. Or if the economy gets better I might look into a complete

Posted by Anonymous on Dec 26, 2008 - 04:20 AM
Your rating:

This is by far one of the best Business Telephone Systems available on the market.




Posted by Anonymous on Dec 02, 2008 - 12:05 AM
Your rating:

This is by far one of the best Voip products out there. I personally use it for Residntial Voip.




Posted by Anonymous on Nov 07, 2008 - 03:54 AM
Your rating:

I really liked this product a lot. I think the quality of performance as well as durability is what really makes this product. I wasn't sure about it until I looked at it on Voip Deals and Business Telephone Systems. Then I realized this was a must have purchase.




Posted by mwells on May 13, 2007 - 06:50 PM
Your rating:

I am a newbee. Where can I find the setup steps for configuration of this router with Globalinx service?




Posted by nasiru on Aug 07, 2006 - 01:54 AM
Your rating:

Well done.... Could any body tell me that how can I configure Linksys Wireless boradband router WRT45GP2 with Inphonex VOIP service.




Posted by KailuaKen on Apr 25, 2006 - 06:25 AM
Your rating:

In your review of the Zoom v3, you commented that there was a significant decrease in your WAN bandwidth. Did you notice the same for the D-Link router?




Posted by dean on May 08, 2005 - 11:26 AM
Your rating:

Hi dagbo, You'll be better off asking that question in the forum. The comments system here is for comments about the review. Dean




Posted by dagbo on May 05, 2005 - 08:06 PM
Your rating:

I am a newbie at voip and I bought this router but am not able to get it to work with an asterisk@home box or my voip provider (galaxyvoice). Can anyone help with the steps required to set this box up? Many thanks in advance