Help unlock UTStarcom F1000

Its been more than a year since I cancelled my vonage account. Now I want to use the UTStarcom F1000 which I bought from them but has been locked to their network. Can anyone please help me unlock it so i can use it with some free voip service providers like FWD or callcentric etc. Thank you in advance.

PhilJet

See if this will help.

Hello mazilo,

I tried the link you gave and I was able to get the Signal Protocol back into the phone's Wi-Fi Settings Menu by following the instructions on the link you gave me. Thank you for that. However, this unit does not seem to support the ATE Menu you were talking about because when I press and hold simultaneously 1, 9, and power button (red), the function no never pops out and as a result I was not able to do the last part of your instructions. I am able to configure the unit with my callcentric account though and it successfully registered with the callcentric servers. However whenever I call any number inside my callcentric plan, (My house landline phone for example)the phone rings but when I offhook the house phone to answer, the F1000 does not connect, meaning I hear from the F1000 that my house phone is still ringing when in fact I already off hooked the house phone and I hear a busy tone from it- 3 to 5 seconds later the F1000 gives a busy tone too. Suspecting that the problem maybe due to incompatibility issue with callcentric networks, I tried to configure a free world dial up account into the F1000 and call my Xlite with Free dial up configured into it, same thing happened. The F1000 is able to ring the Xlite but when I click receive on the Xlite, the call disconnects. Have I missed something?

Another thing, when I try to login into the the F1000 web configuration pages using the user account I only see
Welcome to WiFi Web Server Management and on my left side of the page I see USER MENU then below it is ADVANCED MENU then below ADVANCE MENU is
Logged in as User then below it is a REB
OOT button and below the reboot botton is this >>Note:Please REBOOT the handset after submitting configuration to make the changes effective.
The configuration pages never pops up on the screen even how many times I click the USER MENU. (Text color of USER MENU is blue while that of ADVANCED MENU is black)
Please HELP.

First of all, the link I provided was an unlocking tutorial written by someone else (not me). Secondly, I don't have this device. So, honestly I don't know what kind of NAT traversal options this device supports. The problem you had experienced sounded like a NAT issue to me. Probably, you have this device connected to Internet through the same NAT/Firewall router that services the computer that runs your XLite. If your USTtarcom F1000 device has a support for STUN options, try them to see if that will resolve the issue(s).

The generic F1000 does support STUN, and that should fix this trouble, though the challenge with an unlocked Vonage phone is that it will still contain Vonage default parameters. The ATE menus on Vonage branded phones are locked - with the exception of very early prototypes - so that will not help.

If you can log in as admin, then you can reset the phone, though the phone will still have the password that Vonage put into it (each one is unique, there is no such thing as a default admin password for a phone that had been running on Vonage). The best choice in getting this phone reset would be to call Vonage and see if you can get your admin password from them. I expect that they still have it and I have seen some posts in the Vonage forum where people got it from Vonage customer service -- as well as others where Vonage refused.

I tried the link above but after the flash update my phone froze to decompressing ::::
The VOIP provider told me that my phone is bricked. They said that if i don't have acess to the menu i cannot hard reset the phone.
Anyone as a solution for that?

The phone can still be recovered if you find someone with the USB tools to reflash it. Unfortunately, I am not sure if anyone around still does that. UTStarcom did it from the NJ (USA) office, but I do not know if anyone is still there to do it. There are a few others - who you may find via the UTStarcom forum (while it is still running) who may be able to help.

Thank you for your help. Its what I thought at first. but what kind of hardware does it need? Is it something I can buy on ebay? Is it something I can build using electronic parts ? I'm checking on utstar.com for someone to help . They have a forum too. Hope it works. If it does I'll post the information over here.

It depends where you are. There is one guy in the UTStarcom forum that has the tools (it is an adapter that connects from a PC serial port to the mini-USB -- more than a simple cable). He is Beta Techlien and is in Germany. I do not know if he still does this, but I know that he did some time back.

If in the US - your best place to try would be UTStarcom in NJ. I have no idea if anyone there does this anymore as there are very few left working there.

Hello guys, I am new here. I have 2 utstarcom f1000 voip phone and one say decompressing the other has a code in it. Since there are 999999 code variation, I am looking for a software that can hack it through a webbrowser. (I can find the phone ip and menu shows up, but cant get into it.) The other problem is the one that says decompressing: I read lot of things on the internet and I m sure it can be easily cracked somehow, but havent found any solution yet. Through the miniusb port, or from the connectors on the base panel the phone can be programed, but need a software and cable of some kind, and some good ideas. Anyone can help?

[quote="BlackAnt01"]I tried the link above but after the flash update my phone froze to decompressing ::::
The VOIP provider told me that my phone is bricked. They said that if i don't have acess to the menu i cannot hard reset the phone.
Anyone as a solution for that?

I have the same problem. If you figure out something, let me know.Thanks

hfrisch :

The phone can still be recovered if you find someone with the USB tools to reflash it.

Did you mean a USB/Serial cable?

Did you mean a USB/Serial cable?[/quote]

we took apart the phone and on the board, right above the battery connectors are several connector points. With a special cable and a software its 100% possible to overwrite the faulty programming. My friend told me its a usb to serial cable he needs to make, but without the program its worthless.

The phone can be reloaded via its USB, without taking it apart, but it needs a software tool as well as an adapter. The adapter goes from a PC serial connector to a small box, to a min-USB. It was intentionally designed not to use a "standard" USB to mini-USB cable to keep locked (Vonage) phones locked. There are a few people around who had the tools from when these phones were sold, and UTStarcom reflashed phones in NJ (they did not reflash Vonage phones to anything other than Vonage software), though I don't know if there is anyone who will still do that.

If you find someone who has the tools, the phone can be recovered.

morlaszlo :

we took apart the phone and on the board, right above the battery connectors are several connector points. With a special cable and a software its 100% possible to overwrite the faulty programming. My friend told me its a usb to serial cable he needs to make, but without the program its worthless.

What you explained above sounded like a serial-console port on the device that can be interfaced to a computer USB port using a USB/Serial-console cable. The cable usually contains a single voltage conversion chip to handle a 5VDC on USB side to a 3.3VDC on the serial-console port on the device. If this is the case, once the device is connected to the computer through a serial-console cable, accessing this device is usually done through a serial communication program with and/or without a VT100/ANSI terminal emulation, i.e. hyperterm (on Windows), minicom (Linux/Un*x), etc. I usually use either minicom or screen program to read/program some Linux embedded device connected to my Linux computer through its serial-console port.