New control panel

We've been beta-testing this for a while, everything seems to be working OK so we've made it live. Any problems, please let us know.

In short, what we wanted to achieve was maximum user-configurability coupled with ease of use. These two things are not always easy to achieve hand in hand. With lots of options comes complexity. This is our best effort at marrying the two together.

Every user now has the voicemail to e-mail service. Any voice messages will be sent to the email address you registered at the site with (you can change it at any time by clicking on the "My Account" link).

Each number also now has two destination options. Destination One is attempted first. If that call is not answered within 20 seconds it diverts to Destination Two, with the final option being voicemail if selected.

You'll see the new control panel when you click on the usual My Numbers link and go to edit a number.

Here's how it works.

Termination Options

This is divided into three seperate columns and organised by time of day. Once you have set your two destination options, you can set here the termination priority for each time zone. Time zones are calculated (at the moment) in GMT.

Example settings:-





In practice what will happen is, during the day, anyone phoning this number will be routed to Destination 1 (set below). If that is not answered, voicemail will take the call.

During the evening, the Destination 1 phone will ring for up to 20 seconds then divert to Destination 2.

At weekends, only the Destination 1 phone will ring for 20 seconds, if not answered the call will be re-forwarded to the Destination 2 phone which will ring for a further 20 seconds before finally terminating to voicemail.

If Primary Termination is set to a SIP URI, and that SIP URI is for any reason unreachable, the Secondary Termination will be used instead.

If the Secondary Termination is a SIP URI and unreachable, and the voicemail option is selected, then the caller will be diverted to voicemail.

Destination Options

This is where each of the Destination One and Destination Two options referred to in the above panel are set.

Each destination has three options - SIP, AIX or PSTN termination. Pick an option using the radio button and enter either a SIP URI, IAX URI or PSTN landline number accordingly.

Example Settings:-



Here Destination One has been set to a PSTN number phone, with Destination Two going to an IAX2 exchange.

Clicking either of the two submit buttons will update any settings you have changed in the control panel.

Have a play around and let us know what you think. Some feedback at this point would be really helpful.....

Thanks,

Dean & Tj

Like the additional options... especially the re-forwarding to the different destination.

I'm always in a rush to get home from work :roll: so always forget to update my number to forward it from my work number to home number... so this is a really useful option.

BTY, what are the times for day and evening?

Regards

George

Hi Dean,

Now you've posted an image from IE (I guess) I can see that Firefox is rendering the page slightly differently.



It doesn't look quite as nice but is just as functional.

jpdw

Thanks John - that's interesting. I forgot that FireFox does tables differently (this site will also look different to you than I see it on IE).

The main thing on the cosmetics of the panel is to try and make it graphically obvious what your current settings are.

I think on the Destination One and Destination Two table, that's achieved by the way the backgrounds work with the radio button. Does that part work OK in FireFox? You should see your current radio button selection (destination) highlighted with a single blue background and the rest in silver, as per my pic above.

Dean

The current settings get highlighted just the same from what I can see, so I think that the only difference is that table borders being "on" in Firefox.

Hi,

I had asked this question, but I think it got overlooked .

What are the times for Day, Evening and Weekend on the new control panel?

eg. Day = Mon to Fri : 8am to 6pm (GMT)

Best regards

George

Sorry George - I did miss that.

Quote:

Day = Mon to Fri : 8am to 6pm (GMT)

Exactly, and GMT only at the moment I'm afraid (due to the E1 server's location).

Evenings are the other way around - 6pm to 8am and weekends are Sat 8am to Monday 8am.

Dean

Hi Guys,

I'm new to all this VOIP stuff, but I joined up here, and just wanted to say, I don't know what this looked like previously, but it looks pretty good to me now

Keep up the good work.