NEW SERVER INFORMATION IN ALL SETUP GUIDES

yes, server sip.voipuser.org works great now. Thanks

The new server (sip.voipuser.org) is giving me an error "500 "I'm terribly sorry, server error occured..." while trying to make outbound calls. When you change back to old server (voipuser.org), everything works fine.

Is there anything I can do to fix it or is this being dealt with?

Thanks,

Kasauli

I have the same 500 error

Hi cant dial out on my Linksys PAP2

will connect to other voip users via there 0844 number

but not dial an ordinary (PSTN) phone no!

or receive calls! (PSTN)

was working fine the other day

assume a change on the VOIP Server

I have not changed my PAP2 settings

and it was working ok on new server sip.voipuser.org

Roger

ps: something similar happend before and someone reverted to previous settings on your server and all was well!

same 500 problem for me too

Hi Dean / TJ,

When i tried to call to a PSTN line, diagnostic log of the softphone shows the following message:

11:03:23.7 Call (l:'Jose Quan' r:'sip:0085296223393@voipuser.org') - Call being terminated. Reasons: "I'm terribly sorry, server error occured (2/TM)", (code: 500)

It´s something wrong with the server?

I have restarted the server, so this should hopefully fix any errors you have had.

Regards,

Tj

Sorry tjardick. The "500" error still keeps coming. In about 20 attempts I got the error each and every time.

We did a full restart of the machine hosting the sip services, let's hope that things will calm down a bit now.

Thanks,

Tj

Thanks tjardick. It is working fine as of now. I tried 3 one-minute calls and all worked. In one of them I could not hear the other party, but when I re-enabled the stun server (xten.net) on eyebeam I could hear them.

Thanks again for your help.

It does not work with me (sipura 1001). I get a busy tone. The sipura status page indicates "invalid".

We are working on the system today.

Please allways consult this forum: http://www.voipuser.org/forum_view_16.html

before posting any errors.

Regards,

Tj

Hi

My PAp2 gives 'Can't connect to login server' today

was working fine apart from the odd hickup with sip.voipuser.org

reverted to old eyebeam S/W and get 'login failed Unauthorized'

then 'Login Failed UA behind NAT not accepted h' (think truncated should be more)

Have not touched PAP2 settings and only changed voipuser.org to sip.voipuser.org on Eyebeam S/W

ADSL router settings not been changed,

Help please

Roger

Quote:

We are working on the system today. Please allways consult this forum: http://www.voipuser.org/forum_view_16.html before posting any errors. Regards, Tj

Accordingly, errors/failures are expected to happen today.

Hello,

My Grandstream Budgetone 102 phone has been down for a couple of days now -- no changes to hardware, no issues with router etc as another Voip GB102 phone that is etup to fwd works fine.

It looks as if there's been a change to your server that has not been reflected on my phone setup.

I updated the SIP Server entry on my configuration to sip.voipuser.org when you first announced the change -- about a month ago.

These are the basic entries that I would edit on the phone setup:

SIP Server: sip.voipuser.org
Outbound Proxy: blank
SIP User ID: my voipuser userId
Authenticate ID: blank
SIP User ID: blank
Authenticate Password: not shown
Name: optional
(...)
STUN server: stun.voipuser.org

Could you let me know if there is anything missing that you now need? I already tried filling the blanks but that didn't work either.

Was there a change to the STUN server as well?
Many thanks.