Freshtel Close Their UK Service

Freshtel have emailed their customers announcing the closure of their UK service. They also appear to be ending their relationship and service with Tesco.

Quote:

Freshtel has incurred significant losses on its UK activity and agreement has now been reached with Tesco in the UK to terminate the service agreement under which Freshtel provides services to Tesco," the statement reads. "This has allowed a further reduction in costs and removed the need to continue to support the operating platform. Sean Wilkins, from Tesco has resigned as a director of Freshtel and we have appointed Ken Carr, former CEO of Keycorp, as director to replace Sean." The moves have allowed the embattled company to reduce head count and expenses by $150,000 per month. The company is forecasting continued losses for the year, however, with an expected operating loss and cash deficit of $1.25 million on monthly losses of $30,000 to $35,000.

http://www.computerworld.com.au/article ... asts_1_25m

Reply from dean on Mar 20, 2010 - 10:11 AM

I wonder what the net loss was on the $150k month....

Reply from gray on Mar 21, 2010 - 09:21 AM

The figures right through this article make no sense. Seems to me that (as usual with press reporting) we don't have anything like the full facts.

Any VoIP business with Tesco marketing behind it should be an unprecendented success.

Reply from tangle on Mar 21, 2010 - 08:13 PM

Quote:

Any VoIP business with Tesco marketing behind it should be an unprecendented success.

That depends mostly on the commercial deal they negotiated with Tesco I guess.

I'm betting Tesco didn't get the wet end of the stick and they're still selling VoIP so I guess they just found another mug.

Reply from paulg on Mar 26, 2010 - 11:36 AM

This from the register today http://www.theregister.co.uk/2010/03/26 ... ip_titsup/

Reply from gray on Mar 26, 2010 - 01:52 PM

Quote:

I'm betting Tesco didn't get the wet end of the stick and they're still selling VoIP

Seems now that they did catch a cold with this as they are having to offer refunds and eat some 'humble flavour' pie.

Someone will/should pick up on the client list and do a deal.

It's IAX2 however so not not a clean fit for a SIP operator but then every little helps

Reply from tangle on Mar 26, 2010 - 04:13 PM

Quote:

Someone will/should pick up on the client list and do a deal.

We're overwhelmed with calls and trying to sort out some form of number porting - Ofcom really need to sort this mess out.

Tesco's phones are locked but we think we can sort something with DNS.

https://www.voipfoneuserforum.com/viewt ... amp;t=3941

Reply from jasperjones on Apr 28, 2010 - 07:02 PM

On the 10/03/10 had a email off Freshtel to say they would be closing on 12/04/10,but up to now they are still going,is there any update,as i am getting low on credit !

Reply from jasperjones on May 07, 2010 - 08:04 PM

Just had the following email from Freshtel

Dear Peter,
You took the right approach in not topping up as the Freshtel services have ceased.
If the new owners of the business establish services within 30 days you will be informed by email of the options open to you.
Regards,
Freshtel Support Team

Reply from OhmiTel02 on May 11, 2010 - 02:10 PM

Hi Guest,
I'm betting Tesco didn't get the wet end of the stick and they're still selling VoIP so I guess they just found another mug.

Edit:Promotional link removed

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