SearchSearch  Log in to check your private messagesLog in to check your private messages  recent posts Recent Posts
Post new topic   Reply to topic
View previous topic Printable version Log in to check your private messages View next topic
Author Message
talkeasyOffline



Joined: Dec 03, 2004
Posts: 54
Location: UK & Poland
Status: Offline
Posted: Oct 08, 2009 - 02:13 PM Reply with quote Back to top
I have two IVR menus in my dialplan which I seem to have set up incorrectly. If the second number is dialed (2224) and a selection is made (1 or 2) the action is always routed through the first number's (2230) sequence.

So for example, when I dial 2240 and select option 2, 2232 is executed instead of 2242.

Can anyone spot the problem? Part of extensions.conf pasted below:

Quote:

exten => 2230,1,Answer()
exten => 2230,2,Background(FixerMakeSelection)
exten => 1,1,Goto(default,2231,1)
exten => 2,1,Goto(default,2232,1)
exten => t,1,Playback(vm-goodbye)
exten => t,n,Hangup()

exten => 2231,1,Answer()
exten => 2231,n,Playback(switchingToHollyTree)
exten => 2231,n,AGI(fixer-hollytree.php)
exten => 2231,n,Playback(fixersSwitchedHollytree)
exten => 2231,n,Hangup()

exten => 2232,1,Answer()
exten => 2232,n,Playback(switchingToAndysMobile)
exten => 2232,n,AGI(fixer-andysmobile.php)
exten => 2232,n,Playback(fixersSwitchedMobile)
exten => 2232,n,Hangup()

[PSTN-Switch]
exten => 2240,1,Answer()
exten => 2240,2,Background(PSTNMakeSelection)
exten => 1,1,Goto(PSTN-Switch,2241,1)
exten => 2,1,Goto(PSTN-Switch,2242,1)
exten => t,1,Playback(vm-goodbye)
exten => t,n,Hangup()

exten => 2241,1,AGI(switchPSTN-hollytree.php)
exten => 2241,n,Playback(PSTNSelectionMade)
exten => 2241,n,Hangup()

exten => 2242,1,AGI(switchPSTN-andysmobile.php)
exten => 2242,n,Playback(PSTNSelectionMade)
exten => 2242,n,Hangup()


Thanks for looking.
View user's profile Send private message


View previous topic Printable version Log in to check your private messages View next topic

Post new topic   Reply to topic
Forum Rules and Guidelines | About VoIP User | Privacy Policy


All logos and trademarks in this site are property of their respective owner.
Comments and posts are property of the poster, all the rest (c) 2003-2008 VoIP User Limited.

VoIP User Limited is incorporated in England and Wales under Company Number 6694577.

No part of this site may be reproduced without our prior consent.