iNUM inbound issues

I attempted to call you number but you do not seem to be on line at present although everything seems to be working OK,
Does Voipcheap serve 883 numbers?

Added. Checked the list and it seems that Voipcheap does serve 883 numbers. Can you call the echo test from your 0844 number when logged into Voipuser?

dibsmft :

I attempted to call you number but you do not seem to be on line at present although everything seems to be working OK, Does Voipcheap serve 883 numbers? Added. Checked the list and it seems that Voipcheap does serve 883 numbers. Can you call the echo test from your 0844 number when logged into Voipuser?

I am on-line with SpeedTouch 716l according to sip account info at voipuser
Yes voipcheap support calls to 883 numbers
Can I miss anything in settings as I still can make calls but not receiving them

OK, I and call your sip address OK (at least it rings) but not your 0844 number or iNUM.

Perhaps your number has not registered correctly in our database.

dibsmft :

OK, I and call your sip address OK (at least it rings) but not your 0844 number or iNUM.

Not sure what you mean please explain
What can I do to rectify this on my end?

Well I can ring your Voipuser number (account) at ccccp [!at] sip.voipuser.org (replace the [!at] with a @)
but not your 0844 number.

dibsmft :

Well I can ring your Voipuser number (account) at ccccp [!at] sip.voipuser.org (replace the [!at] with a @) but not your 0844 number.

sorry understand this after you edit your post.
Is there any solution or suggestion to this problem?
Thanks in advance for taking time to help me

Well, for the time being you can use the SIP address as your destingation. I.e. call user [!at] sip.voipuser.org (replace the [!at] with a @) rather than 0844xxx.. or 883xxx.. . most voip provider allow this.

I will have to request that the people in the UK check that your 0844 number is OK.

dibsmft :

Well, for the time being you can use the SIP address as your destingation. I.e. call user [!at] sip.voipuser.org (replace the [!at] with a @) rather than 0844xxx.. or 883xxx.. . most voip provider allow th I will have to request that the people in the UK check that your 0844 number is OK.

ok thanks

dibsmft :

Well, for the time being you can use the SIP address as your destingation. I.e. call user [!at] sip.voipuser.org (replace the [!at] with a @) rather than 0844xxx.. or 883xxx.. . most voip provider allow this.

Not to worry I done some forwarding my coms number through pbx to user [!at] sip.voipuser.org (replace the [!at] with a @) all working fine.
Thanks for advice

ccccp :

Not to worry I done some forwarding my coms number through pbx to user [!at] sip.voipuser.org (replace the [!at] with a @) all working fine. Thanks for advice

If it works OK then it is probably best to use the SIP address. However, the iNUM should be useful for people that need to call you. I will ask for your number to be checked.

Enjoy your voip!

please my account number with you is 08449105615 and i caan't make or recieve any call either local to uk or international .. and i try to call my sellf from another phone but it didn't work too please help me on how to solve this problem

please my account number with you is 08449105615 and i caan't make or recieve any call either local to uk or international .. and i try to call my sellf from another phone but it didn't work too please help me on how to solve this problem

monalizasmile4ever :

please my account number with you is 08449105615 and i caan't make or recieve any call either local to uk or international .. and i try to call my sellf from another phone but it didn't work too please help me on how to solve this problem

Welcome to Voipuser forums.

You have to wait 72 hours before outgoing calls become avtivated so that would explain why you cannot make outgoing calls. On the other hand, you should be able to make incoming calls. How did you make the calls?

dibsmft :

monalizasmile4ever : please my account number with you is 08449105615 and i caan't make or recieve any call either local to uk or international .. and i try to call my sellf from another phone but it didn't work too please help me on how to solve this problem Welcome to Voipuser forums. You have to wait 72 hours before outgoing calls become avtivated so that would explain why you cannot make outgoing calls. On the other hand, you should be able to make incoming calls. How did you make the calls?

i'm already post this to you after 72 hour because i know about it but it didn't work ... sometime it give me a message on the x-lite screen saying : call failed : denied .. this is haben when i try to call a number in the uk , and when i try to call international number using the format : 011+country code+phone number i got message on screen : call failed : server error occurred (1/sl) ... this is about dialing .. about receiving call i try again and i received a call but the one how call me wasn't hear any voice from me ... it was one way audio i hear him very will but they do hear nothing from me so please try to fix all this problem for me ..thank you

I think the problem is at your end. First try running STUN in X-Lite if you have not already done so. If that does not work you will have to forward the required ports to the computer from your router.