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Hi - I'm a newbie here, though I'm a lurker. I haven't seen someone answer the specific questions I have, so I'm going to post them here -- perhaps others can learn from them.
First of all, I am in the process of researching options to switch from AT&T CallVantage to something better now that they are phasing it out in the US. I recently purchased a Linksys 3102, and have a cheap DID number through CallCentric. I've been able to make this work just fine, and I'm thinking of porting my main number over to CallCentric, but I have a few questions:
First, the linksys 3102 box is basically a souped up VOIP-ATA adapter, correct? It has 2 lines, but unlike my AT&T adapter (which is another model) it really only has one line that is ATA, correct? The other is a line out - if I wanted to connect it in series with POTS to use say the line coming into my house. It doesn't have the option to connect to 2 internal lines. Is this correct?
For each 'extension' that I want in my house or small business, I would either need a separate addressable Linksys 3102 (or one of the older, less expensive models), or a SIP VOIP phone, correct?
Along with that, I would either need to set up something like FreePBX or buy into a virtual PBX to actually route an incoming call to each extension, or purchase a separate DID number for each from my VOIP provider (in my case, CallCentric), correct?
If I was setting up a small office, I could plug the Linksys 3102 as an ATA into the existing wiring, but if I wanted to buy a VOIP phone (such as a good speakerphone), it would need to either be connected via a PBX, or it would need it's own DID number, correct?
Currently, in my small business, we use AT&T CallVantage as well, but haven't been thrilled with the lack of customizability. We use the ATA router that came with the service to provide 2 incoming lines into the office. I would need something different from the 3102 to replace this, correct?
If I wanted to get a conference calling device that was wireless capable, my understanding is that if it is registered with my VOIP service, potentially I could take it to anywhere I have wireless access, let it register, then I would be able to make conference calls as long as there was adequate bandwidth, correct? But if I wanted it to be able to receive calls, I would need to either get it a DID number, or connect it via a PBX, correct?
I hope my questions are clear. Thanks so much for replying. |