Hosted VoIP vs. None Hosted

Hello,

Currently my company is looking to replace our old PBX system with a VoIP service. We got quotes from two different companies.

Company A (a well known company) will provide a Hosted VoIP which will install a T1 line to our address with a Cisco router and patch panel for our calling lines. Also, they will provide the Mitel 5224 or 5340 phones.

Company B will install a T1 line, a Cisco router, and a Mitel 5000 system on our site along with Mitel 5224 or 5340 phones.

The per month cost from Company A is few hundreds dollars cheaper than company B.

I never had experience with quality of a Hosted VoIP and not sure which option will be better for us. Both companies will offer a T1 line the only difference is that company B will install the Mitel 5000 System on our site while company a the equipment will be on their site.

Anyone has expericne with Hosted VoIP in terms voice/call quality...etc?

Hi

If you are getting a dedicated t1 the quality shouldnt be too much of an issue.

You dont say how many extensions but the cost difference is mainly do to one you will have your own dedicated IPPBX on site and the other will be hosted on a platform such as a 3600 shared between many many users and companies.

Ian

My company is looking to start with 30 phones and expand to 90 phones with 8-10 calling lines on the T1 line which is dedicated.

Hi

Go with the second quote. The 5000 handles upto 250 extensions.

And to be honest If you can I would go for capital purchase/ lease over a rental option.

It may be what the second option is, since the handsets will cost teh same and then a few 1000$ for the IPPBX

Ian