Vonage Canada & ISP in Dubai UAE

Hi
I used to have Voange.ca as my VOIP provider and I used to used it in UAE - Dubai with my du.ae provider for few month and it was working fine with no issue.

Last week my ISP DU block port 5060 for SIP VOIP connection and since then I can't connect my Vonage to the server in Canada. any work arround to unblock this port or to use a different port?

I have notice that my next door neighboor using same ISP and same vonage.ca and it is working fine at his end so I could tell that the ISP didn't blcok this ports for all customers

Please any help will be great

Thanks

Welcome to VoIP User.

As I recall VoIP is illegal in the UAE, so while you may be able to switch ISP and get it working again, for a bit, you're (a) breaking the law and (b) likely to get shut down again...

Thanks you for your reply

I fully understand that VOIP could be not legal in UAE, but I am wondering why they allow some other users and block others, so since the rules is not been applied to all I should be getting the service and since my ISP will not help I am requesting any work arround ? Any idea

Thank you so much

Hi

Quote:

I fully understand that VOIP could be not legal in UAE, but I am wondering why they allow some other users and block others, so since the rules is not been applied to all I should be getting the service and since my ISP will not help I am requesting any work around ? Any idea

There are many work around , Have a google you are bound to find one that suits.

As to selectively blocking you, That would be normal, your account it can be assumed has been flagged up, and as such blocked.

Ian

I did google the workarround but all of them is to get another VOIP provider that work with softphone, I still need my own number in Canada from Vonage , any way that I can achieve that and keep the same number in Canada ?

I dont think you have a leg to stand on, Both in the UAE and according to Vonage.

Quote:

2.6 Use of Service and Device by Customers Outside the United States. Although we encourage you to use of the Service to place calls to foreign countries from within the United States, we do not presently offer or support the Service in any countries other than the United States and Canada. If you use the Service or the Device outside of the United States or Canada, you will be solely responsible for any violations of local laws and regulations resulting from such use. We reserve the right to disconnect your Service immediately if we determine, in our sole and absolute discretion, that you have used the Service or the Device outside of the United States or Canada.

Ian

I already called Vonage and I am aware that they will not support the service in UAE and they help me to find a wrok arround by using my VPN connection to my headoffice located in the US but while I try to share my wireless connection to Share the connection to my Vonage modem for some reason the Vonage couldn't pick IP adress from my share connection

I Did The Same in Dubai Myself as soon as they blocked me i used openvpn to dial home then out from there but the call quality was bad n within 12 hours they had also blocked my openvpn connection.