call moves to macro-dial priority h (hangup) 10s into call

Hi,

Does anyone have an idea why the dialplan is moving to priority h (hangup) in macro-dial after 10s of every inbound call?

I am helping someone with a problem whereby an incoming call ends after exactly 10s.

The console shows:
-- SIP/201-0889cd68 is ringing
-- SIP/201-0889cd68 answered SIP/4908187-08845848
== Spawn extension (macro-dial, s, 7) exited non-zero on 'SIP/4908187-08845848' in macro 'dial'
== Spawn extension (macro-dial, s, 7) exited non-zero on 'SIP/4908187-08845848' in macro 'exten-vm'
== Spawn extension (macro-dial, s, 7) exited non-zero on 'SIP/4908187-08845848'
-- Executing [h@macro-dial:1] Macro("SIP/4908187-08845848", "hangupcall") in new stack
-- Executing [s@macro-hangupcall:1] ResetCDR("SIP/4908187-08845848", "w") in new stack

It seems that after the call has been answered and parties are talking, the script moves to priority h which causes the hangup.

I have overcome the problem by putting a new, simple macro-dial in extensions_custom.conf but this is more of a workaround than a solution and prevents some changes being made through the GUI.

Can anyone help? I imagine something is going wrong inside dialparties.agi as I can see no reason for this behaviour in the dialplan.

Thanks for any help.

Seabro

Hi

What does show dialplanhaev to say about the expected callflow

Ian

Hi Ian,

Here is show dialplan for macro-dial

[ Context 'macro-dial' created by 'pbx_config' ]
'DONTCALL' => 1. Answer() [pbx_config]
2. Wait(1) [pbx_config]
3. Zapateller() [pbx_config]
4. Playback(ss-noservice) [pbx_config]
5. Macro(hangupcall) [pbx_config]
'NOANSWER' => 1. Macro(vm|${SCREEN_EXTEN}|BUSY|${IVR_RETVM}) [pbx_config]
2. GotoIf($["${IVR_RETVM}" != "RETURN" | "${IVR_CONTEXT}" = ""]?bye) [pbx_config]
3. Return() [pbx_config]
[bye] 4. Macro(hangupcall) [pbx_config]
'TORTURE' => 1. Goto(app-blackhole|musiconhold|1) [pbx_config]
2. Macro(hangupcall) [pbx_config]
'h' => 1. Macro(hangupcall) [pbx_config]
's' => 1. GotoIf($["${MOHCLASS}" = ""]?dial) [pbx_config]
2. SetMusicOnHold(${MOHCLASS}) [pbx_config]
[dial] 3. AGI(dialparties.agi) [pbx_config]
4. NoOp(Returned from dialparties with no extensions to call and DIALSTATUS: ${DIALSTATUS}) [pbx_config]
[normdial] 7. Dial(${ds}) [pbx_config]
8. Set(DIALSTATUS=${IF($["${DIALSTATUS_CW}"!="" ]?${DIALSTATUS_CW}:${DIALSTATUS})}) [pbx_config]
9. GosubIf($["${SCREEN}" != ""]?${DIALSTATUS}|1) [pbx_config]
[huntdial] 20. NoOp(Returned from dialparties with hunt groups to dial ) [pbx_config]
21. Set(HuntLoop=0) [pbx_config]
[a22] 22. GotoIf($[${HuntMembers} >= 1]?a30) [pbx_config]
23. NoOp(Returning there are no members left in the hunt group to ring) [pbx_config]
[a30] 26. Set(HuntMember=HuntMember${HuntLoop}) [pbx_config]
27. GotoIf($[$["${CALLTRACE_HUNT}" != "" ] & $["${RingGroupMethod}" = "hunt" ]]?a32:a35) [pbx_config]
[a32] 28. Set(CT_EXTEN=${CUT(FILTERED_DIAL||$[${HuntLoop} + 1])}) [pbx_config]
29. Set(DB(CALLTRACE/${CT_EXTEN})=${CALLTRACE_HUNT}) [pbx_config]
30. Goto(s|a42) [pbx_config]
[a35] 31. GotoIf($[$["${CALLTRACE_HUNT}" != "" ] & $["${RingGroupMethod}" = "memoryhunt" ]]?a36:a50) [pbx_config]
[a36] 32. Set(CTLoop=0) [pbx_config]
[a37] 33. GotoIf($[${CTLoop} > ${HuntLoop}]?a42) [pbx_config]
34. Set(CT_EXTEN=${CUT(FILTERED_DIAL||$[${CTLoop} + 1])}) [pbx_config]
35. Set(DB(CALLTRACE/${CT_EXTEN})=${CALLTRACE_HUNT}) [pbx_config]
36. Set(CTLoop=$[1 + ${CTLoop}]) [pbx_config]
37. Goto(s|a37) [pbx_config]
[a42] 38. Dial(${${HuntMember}}${ds}) [pbx_config]
39. Set(HuntLoop=$[1 + ${HuntLoop}]) [pbx_config]
40. GotoIf($[$[$["foo${RingGroupMethod}" != "foofirstavailable"] & $["foo${RingGroupMethod}" != "foofirstnotonphone"]] | $["foo${DialStatus}" = "fooBUSY"]]?a46) [pbx_config]
41. Set(HuntMembers=0) [pbx_config]
[a46] 42. Set(HuntMembers=$[${HuntMembers} - 1]) [pbx_config]
43. Goto(s|a22) [pbx_config]
[a50] 44. DBdel(CALLTRACE/${CT_EXTEN}) [pbx_config]
45. Goto(s|a42) [pbx_config]