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blakewrightOffline



Joined: Mar 05, 2005
Posts: 32

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Posted: May 04, 2009 - 02:08 AM Reply with quote Back to top
Hi Dean/TJ,

Just wondering if you can get the UK Freephone outbound working as a priority as I think it's one of the few things that's hard to "route around" and something I (and probably others) used quite a bit. Most of the calling card or even VoIP providers have extortionate rates because they lump any 08xxx number (including freephone) into the "premium/mobile" rate.

Alternatively.. do you guys have any good suggestions for calling freephone other than voipuser? FWD has given up the ghost now for all intents and purposes and even before that they never were reliable at terminating freephone on a consistant basis.

Thanks
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blakewrightOffline



Joined: Mar 05, 2005
Posts: 32

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Posted: May 23, 2009 - 07:13 PM Reply with quote Back to top
blakewright :
Hi Dean/TJ,

Just wondering if you can get the UK Freephone outbound working as a priority as I think it's one of the few things that's hard to "route around" and something I (and probably others) used quite a bit. Most of the calling card or even VoIP providers have extortionate rates because they lump any 08xxx number (including freephone) into the "premium/mobile" rate.

Alternatively.. do you guys have any good suggestions for calling freephone other than voipuser? FWD has given up the ghost now for all intents and purposes and even before that they never were reliable at terminating freephone on a consistant basis.

Thanks


I've given up on this working any time soon. Does anyone know of another good free route for 0800/etc.. freephone UK numbers? Any info would be appreciated. I'm not too concerned about the landline etc.. calls but don't really fancy paying the "mobile" phone/premium rates (they lump all 08xxx together as one rate typically) most VoIP and calling cards charge for freephone calls that probably cost them next to nil to terminate!

Thanks
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dibsmftOffline
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Joined: Oct 21, 2005
Posts: 3034
Location: St. John's, Newfoundland and Labrador, Canada
Status: Offline
Posted: May 23, 2009 - 08:37 PM Reply with quote Back to top
It seems that there are a few ways of calling 0800 numbers free from voip

http://forum.voxalot.com/voxalot-suppor ... mbers.html

Some info there.
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deanOffline
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Joined: Dec 13, 2003
Posts: 7863
Location: London
Status: Offline
Posted: May 24, 2009 - 01:44 PM Reply with quote Back to top
Can you try it using VoIP User again now?

I think we've cracked most of the bugs. CLID isn't working properly, but calls should route through now.

Thanks,

Dean
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dibsmftOffline
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Joined: Oct 21, 2005
Posts: 3034
Location: St. John's, Newfoundland and Labrador, Canada
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Posted: May 24, 2009 - 02:51 PM Reply with quote Back to top
dean :
Can you try it using VoIP User again now?

I think we've cracked most of the bugs. CLID isn't working properly, but calls should route through now.

Dean

Rings OK here now so looks promising.
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ianplainOffline
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Joined: Jul 05, 2004
Posts: 3347
Location: Bath UK
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Posted: May 24, 2009 - 06:00 PM Reply with quote Back to top
Should be working now

Ian
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blakewrightOffline



Joined: Mar 05, 2005
Posts: 32

Status: Offline
Posted: Jun 17, 2009 - 11:53 AM Reply with quote Back to top
dean :
Can you try it using VoIP User again now?

I think we've cracked most of the bugs. CLID isn't working properly, but calls should route through now.

Thanks,

Dean


Hi Dean,

This still isn't working, nor are any outbound calls to landlines. I get "403 PSTN call denied" when using X-Lite.

One other thing, my account rating is still completely FUBAR, it's at 1 when it should be at 10.

Can you have a look at my account and see what's going on? If everything should be working, then it's an account specific problem.

Thanks.
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deanOffline
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Joined: Dec 13, 2003
Posts: 7863
Location: London
Status: Offline
Posted: Jun 17, 2009 - 12:10 PM Reply with quote Back to top
Can you place a test call for me to a landline and let me know the approximate date/time you did so and I'll run a trace to see what's going on.
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blakewrightOffline



Joined: Mar 05, 2005
Posts: 32

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Posted: Jun 17, 2009 - 12:32 PM Reply with quote Back to top
dean :
Can you place a test call for me to a landline and let me know the approximate date/time you did so and I'll run a trace to see what's going on.


Hi Dean,

Just tried two numbers, first from X-Lite then from Sipura SPA (PAP2). The time is 12:50 GMT and here are the numbers

0800 00 55 00
020 7500 5500
(both are Citibank UK main banking phone numbers, good for testing).
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deanOffline
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Joined: Dec 13, 2003
Posts: 7863
Location: London
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Posted: Jun 17, 2009 - 01:01 PM Reply with quote Back to top
OK great. Can you try again now for me ?
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blakewrightOffline



Joined: Mar 05, 2005
Posts: 32

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Posted: Jun 18, 2009 - 02:36 AM Reply with quote Back to top
dean :
OK great. Can you try again now for me ?


Just tried, had mixed results. First three calls from SPA/PAP2 failed:

0800 00 55 00
020 7500 5500
001801915xxxx (my mobile)

Then had a call to the mobile just "blip" ring the phone and drop with re-order signal. After that one went through (but did not answer it), strange thing is continued ringing my mobile for about 30 seconds after I "hung up".

After that had success to the two other UK numbers with both PAP2 and X-Lite (which also showed the same "continuing to ring after hangup" when I called my mobile).
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deanOffline
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Joined: Dec 13, 2003
Posts: 7863
Location: London
Status: Offline
Posted: Jun 19, 2009 - 10:19 AM Reply with quote Back to top
Thanks - I'll have a dig through the logs. Bit busy today but should get around to that on Saturday.
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