Linksys PAP2T - incoming calls problems

Hi,

I'm a new user


I have a problem with the incoming calls. when somebody calls to me, telephone does not ring and hang up the call (itself).

outgoing calls are working Ok.

Features

Voip Adapter: Linksys PAP2T
Router wifi: SMC 7904WBRA

Linksys is connected to Router by cable.
I have a convencional telephone connected to Linksys (cable).

Quote:

Router config: DHCP enabled: NO Virtual Server: Lan IP: 192.168.2.2 (IP Linksys) LAN Port: 16384-16393 (UDP) Public Port: 16384-16393 Lan IP: 192.168.2.2 (IP Linksys) LAN Port: 5060 (UDP) Public Port: 5060

If I use Softphone it runs well (incoming and outgoin calls).

Any help,please?


thanks in advance.

Welcome to Voipuser forums.

Is the Linksys logged in? (and the soft client not running and best for testing the computer turned off!). You can also try running STUN ( stun.voipuser.org) as the soft client may be running it by default).

Hi,

yes, I try with the PC turned off but the problem is the same...

Quote:

ou can also try running STUN ( stun.voipuser.org)

In the property SIP / "STUN server " of the Linksys?

Regards

Yes

Hi

Quote:

You can also try running STUN ( stun.voipuser.org)

I tried it and by now it runs ok

Thanks a lot!

But I have a question:

Can I use this STUN Sever if I have another voip provider? (I am in spain)

I tried with the stun of my provider and it not runs..

I am glad to hear that Voip is now working for you... Congratulations!

In general you can use any STUN server. You are welcome stun.voipuser.org if you wish.

sorry, but I think that it not runs correctly,

The telephone rings, but sometimes I can hear something and other times I can not hear anything.

?


Regards

yae :

sorry, but I think that it not runs correctly, The telephone rings, but sometimes I can hear something and other times I can not hear anything.

That does sound like the port problem is still there. How are you calling the ATA. Calling from a computer on the same network as the ATA will give problems.


I have sent you a pm.

Hi

The test incoming calls are realized from the systems of the Voip Provider. They have the option " return call " to verify if the configuration is correct...


Regards

yae :

Hi The test incoming calls are realized from the systems of the Voip Provider. They have the option " return call " to verify if the configuration is correct... Regards

What Voip provider are you using?

Hi

I'm using Adiptel (www.adiptel.com)


regards

yae :

Hi I'm using Adiptel (www.adiptel.com) regards

Yes. I assume that your PAP2 came from there? As they are also your provider they should be able to offer your help (possibly remote help) to get you up and running correctly. If you have followed the configuration on the adiptel web site then it should work. Perhaps you should try calling them again for help telling them what you have observed so far.

No, I have bought my Linksys from the computer's shop.

Already I have contacted with them. But they said to me that this issue is not their problem, and they have closed my issue.
They say that it is fault of my Internet provider (I doubt it) or the configuration of my router or linksys. But they do not give me any solution....


regards

yae :

No, I have bought my Linksys from the computer's shop. Already I have contacted with them. But they said to me that this issue is not their problem, and they have closed my issue. They say that it is fault of my Internet provider (I doubt it) or the configuration of my router or linksys. But they do not give me any solution.... regards

Pity, it looked like their web site was quite good. Sounds like they don't want your business. Did you put money in an account with them? If not the answer might be to find another provider?

I pay a fixed monthly quota for having line there (11.5 €) . Indistinctly if I call or not.

I have been looking another provider but those who exist or they are very expensive or do not give the service for that I look (n º of special line in Spain )...


regards