service did not work help me

The problem is the service does not work and now I can not contact to the outside and always busy with me that the service had been working for more than a month, but today is not working I used the trixbox server

And also gives me the following problem
You are online with a Asterisk PBX device or phone at 79.183.43.219 and you are not behind NAT

Hi

Welcome to voipuser

Quote:

Now the question of whether the company does not give the contact to the outside because the service did not work and I have recorded from the time If there are new settings please help with the flag I used trixbox and make contact with me when he is busy

Im sorry but your question doesn't make sense.
Who is the "he" and who is the "company" you are referring to.

Ian