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davesenOffline



Joined: Feb 23, 2009
Posts: 2

Status: Offline
Posted: Feb 23, 2009 - 05:07 AM Reply with quote Back to top
Hello,

I have gone through quite a few posts in this forum and found them very helpful.I still have a few basic queries and it would be great if someone could help me out.
I am in the process of setting up a small office in India and would require calls to be terminated mostly to the USA,conducting interviews and 3 party conferences,for which I plan to use counterpath's eyebeam.I have 5 executives who would mostly make outbound calls and record a few of those conversations.I have a sip provider with great pstn rates and a net bandwidth of 1mbps download and 512 upload.Do I need some special hardware (audiocodes or any special router) or will the soft phone work fine just with a headset/mic? I am a bit apprehensive about the voice quality.As of now, I am not too keen on investing on any expensive solution.Do let me know whether a set up like this would be enough for the time being or if you have any other solution in mind.
Thank you.
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istvanOffline



Joined: Jul 20, 2008
Posts: 7

Status: Offline
Posted: Mar 05, 2009 - 09:43 AM Reply with quote Back to top
Hi

You don't have to buy any additional hardware.
The only thing you may do, is to setup some packet prioritization in your router if it has such feature (add priority for VOIP).
Softphone's work with just the same quality as hardware based ip phone's. The main difference is, that there are lot's of poor quality softphone on the market. CounterPath is a good product (except the high CPU load it generate).
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davesenOffline



Joined: Feb 23, 2009
Posts: 2

Status: Offline
Posted: Mar 05, 2009 - 11:32 AM Reply with quote Back to top
Thanks for the suggestions.Been testing it and I am quite happy with the voice quality.Thanks again.
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