SIPBroker: inbound call gets busy signal

Hello.

I am not sure if this is the appropriate forum for this, but thought I would give it a try...

I have an asterisk PBX setup wand it connects to a VoIP provider, from whom I have a DID. I have no PSTN line connected to it.

I setup a SIPBroker accunt and set the alias to be the same as my DID. I tested calling my local SIPBroker PSTN line, dialled <*011-1NXXNXXX>, where <NXXNXXX> is my DID. All I got was a busy signal

I was wondering if anyone might have any ideas or suggestions on what I have setup incorrectly? The documentation on the SIPBroker site seems to be lacking somewhat

Your help is appreciated. Thanks!

-SilkBC

From what you have said, your are trying to call a PSTN number (your DID) from SipBroker. Since this will be a charged call it will not work. You can, of course. call your Asterisk box by many other methods.

SilkBC :

I tested calling my local SIPBroker PSTN line, dialled <*011-1NXXNXXX>, where <NXXNXXX> is my DID. All I got was a busy signal

Fast busy signals mostly have to do with a dialplan string issue.

dibsmft :

From what you have said, your are trying to call a PSTN number (your DID) from SipBroker. Since this will be a charged call it will not work.

The DID I am calling is from my VoIP provider. I do not have a "copper" line attached to my Asterisk box (a "copper" line is what I understand a PSTN to be, but I admit my understanding may be incorrect)

-SilkBC

mazilo :

SilkBC : I tested calling my local SIPBroker PSTN line, dialled <*011-1NXXNXXX>, where <NXXNXXX> is my DID. All I got was a busy signal Fast busy signals mostly have to do with a dialplan string issue.

I am able to call my DID through a regular phone (a landline or my cell) no problem.

I am basically just trying to set this up for my wife who has a friend in Ireland so she can just call us by calling her local SIPBroker number and then dialling the SIPBroker ID.

Perhaps I have something on the SIPBroker end not setup correctly?

-SilkBC

If you have a normal real DID then it is intended to be called from a PSTN line or equivalent. I have a US DID number that can be called from anywhere in the world from a landline or cell phone.
Imagine that when you call a DID that your are calling a normal landline phone. If you would normally have to pay for the call if you called the number from a normal (wired) phone then you will pay for calling the DID. The DID effectively picks up your call and transfers it to voip (at no cost) or may forward the call to another landline phone (costs). SipBrokers only forwards numbers to voip (no cost) but not to landline (or cell) numbers for which there is a charge. If you want to test your DID then the best method is to go to a friends house and call from there.

Just caught your new posting...

Your wife certainly can call the local SipBroker number and connect to you. (How are you connecting to your voip provider?)
You can call your Voipuser account using Sipbroker by dialing
*4480(your844voipusernumber) at the prompt. The *448 is the code to transfer the call to Voipuser and there is a list of many other codes on the website.

dibsmft :

SipBrokers only forwards numbers to voip (no cost) but not to landline (or cell) numbers for which there is a charge. If you want to test your DID then the best method is to go to a friends house and call from there.

OK, so it sounds like I have SIPBroker misconfigured. I have SIPBroker forwarding to MYDID [!at] pbx.myhost.com (replace the [!at] with a @), where "MYDID" is my DID assigned from my VoIP provider, and "pbx.myhost.com" is the hostname of my Asterisk box.

I am guessing this is not correct. If not, do you know what I should be putting in there?

-SilkBC

Never mind; I think I just realized what I am doing wrong: I should be using my login creds that I use to connect to my VoIP provider. Basically, the same settings that in my Asterisk box.

I will give that a try and see what happens. Sorry for my misunderstanding...

-SilkBC

To do that MYDID would have to be an extension on your Asterisk box. I guess your DID points to that as well?