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lord_alanOffline



Joined: Nov 06, 2007
Posts: 18
Location: Farnham, Surrey
Status: Offline
Posted: Apr 24, 2008 - 02:11 PM Reply with quote Back to top
Hi,

I have one DID number which is working fine. I'd like to set another one up too.

On the "My Numbers" screen, there is a link "Click here to request a new number"... Will that allow me to create another number, or will it replace my current one?

Thanks

Alan
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ianplainOffline
Site Admin


Joined: Jul 05, 2004
Posts: 2918
Location: Bath UK
Status: Offline
Posted: Apr 24, 2008 - 04:06 PM Reply with quote Back to top
It will let you add another one yes.

Ian
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lord_alanOffline



Joined: Nov 06, 2007
Posts: 18
Location: Farnham, Surrey
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Posted: Apr 24, 2008 - 07:42 PM Reply with quote Back to top
Thanks,

Alan
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lord_alanOffline



Joined: Nov 06, 2007
Posts: 18
Location: Farnham, Surrey
Status: Offline
Posted: Apr 24, 2008 - 07:56 PM Reply with quote Back to top
ianplain :
It will let you add another one yes.

Ian


I just tried and there appears to be problem... I get two messages:

Quote:

Number request not allowed
\n

You are only allowed to have 1 number(s) of this type.
\n
Telco Server cannot get connection

Sorry but for technical reasons we currently can't connect to our telco server.

Please try again later...


I am unsure if the failure is due to me asking for another 0844 number or if the telco server connection is the problem.
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deanOffline
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Joined: Dec 13, 2003
Posts: 7122
Location: London
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Posted: Apr 24, 2008 - 09:03 PM Reply with quote Back to top
Ah, yes - we have a couple of bugs at the moment as we switched servers last week. I have some time to look at that over this coming weekend.
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lord_alanOffline



Joined: Nov 06, 2007
Posts: 18
Location: Farnham, Surrey
Status: Offline
Posted: Apr 24, 2008 - 09:18 PM Reply with quote Back to top
Thanks
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