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wgsOffline



Joined: Oct 28, 2005
Posts: 38

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Posted: Apr 23, 2008 - 03:43 PM Reply with quote Back to top
I've been using VoIPUser with Trixbox for over a year with no problems. My setup follows the guide at http://www.voipuser.org/forum_topic_3302.html.

Unfortunately something has gone wrong with incoming calls. I have my DID set to 4484498xxxxx but callers are getting a number unobtainable tone. Outgoing calls are still fine.

Has something changed?
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x-consoleOffline
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Joined: Aug 01, 2006
Posts: 1503
Location: Leeds UK
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Posted: Apr 23, 2008 - 06:33 PM Reply with quote Back to top
Hi wgs.. We've changed a few things recently.. could you please try again and let us know the results.. I've placed a trace on your account for further information.
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wgsOffline



Joined: Oct 28, 2005
Posts: 38

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Posted: Apr 23, 2008 - 09:16 PM Reply with quote Back to top
Thanks. Just tried again twice at around 21:15 BST and getting number unobtainable once more calling from PSTN.
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x-consoleOffline
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Joined: Aug 01, 2006
Posts: 1503
Location: Leeds UK
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Posted: Apr 24, 2008 - 09:17 AM Reply with quote Back to top
hi wgs. you are not registering with our servers, so when an inbound call comes in for you, we cannot find your contact details. This doesn't prevent you from making outbound calls, as you are challenged for credentials at the time of making the call.

My guess is you are trying to register to an IP address of ours, rather than using the domain (sip.voipuser.org). We have changed our primary registrar and proxy recently, which fits with the timing of this problem.
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ianplainOffline
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Joined: Jul 05, 2004
Posts: 2897
Location: Bath UK
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Posted: Apr 24, 2008 - 09:30 AM Reply with quote Back to top
Hi

You might want to refresh your DNS in the Trix and gateway/router

Ian
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wgsOffline



Joined: Oct 28, 2005
Posts: 38

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Posted: Apr 24, 2008 - 09:40 AM Reply with quote Back to top
Thanks. I changed my Register String from
wgs:xxxxx@voipuser.org/4484498xxxxx
to
wgs:xxxxx@sip.voipuser.org/4484498xxxxx

Trixbox now shows VoipUser as registered in Sip Peers but inbound calls are still not working.

The PEER Details, which have been working fine until recently are:

canreinvite=no
context=from-pstn
fromdomain=voipuser.org
fromuser=wgs
host=sip.voipuser.org
insecure=very
qualify=no
secret=xxxxxx
type=friend
username=wgs

Any ideas?
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wgsOffline



Joined: Oct 28, 2005
Posts: 38

Status: Offline
Posted: Apr 24, 2008 - 09:43 AM Reply with quote Back to top
ianplain :


You might want to refresh your DNS in the Trix and gateway/router



Thanks. Yes, did that already.
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ianplainOffline
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Joined: Jul 05, 2004
Posts: 2897
Location: Bath UK
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Posted: Apr 24, 2008 - 10:16 AM Reply with quote Back to top
Hi

Could start sip debuging and fire a call in so we can see what is hitting you ?

Ian
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wgsOffline



Joined: Oct 28, 2005
Posts: 38

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Posted: Apr 24, 2008 - 10:25 AM Reply with quote Back to top
Ian: Thanks. Haven't changed anything and it just started working again. Odd!
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ianplainOffline
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Joined: Jul 05, 2004
Posts: 2897
Location: Bath UK
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Posted: Apr 24, 2008 - 10:30 AM Reply with quote Back to top
Maybe that your isps DNS servers have taken a time to refresh

Ian
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wgsOffline



Joined: Oct 28, 2005
Posts: 38

Status: Offline
Posted: Apr 24, 2008 - 10:35 AM Reply with quote Back to top
That must be it. Thanks again!
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