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deanOffline
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Joined: Dec 13, 2003
Posts: 6974
Location: London
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Posted: Feb 25, 2008 - 08:49 PM Reply with quote Back to top
You're definitely not using STUN right ?

Can you place that call again and then let us know the exact time you placed it (to the minute). Then we can check the logs and see what happened.

Dean
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dibsmftOffline
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Joined: Oct 21, 2005
Posts: 1442
Location: Newfoundland and Labrador
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Posted: Feb 25, 2008 - 08:52 PM Reply with quote Back to top
Two things you can try.

1. Deactivate STUN and try again. Leave STUN deactivated for now.

2. If 1. did not work try forwarding some RTP port to X-Lite. Say 8000 to 8004 UDP and set X-Lite to listen on one of them.

Let us know the result.
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syedhussain15Offline



Joined: Jul 25, 2005
Posts: 15

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Posted: Feb 26, 2008 - 08:20 AM Reply with quote Back to top
Thanks for fixing the problem of not getting registered. But now a new problem arised after this fixation. I can not receive calls. Whenever someone calls me the call can hear one or three rings followed by busy tone.

At the same xlite i can receive calls successfully from my ipkall no., freedigits no. etc.

Pls. help me how to solve this problem.
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syedhussain15Offline



Joined: Jul 25, 2005
Posts: 15

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Posted: Feb 26, 2008 - 08:58 AM Reply with quote Back to top
thanks for fixing registration problem. But now i can not receive calls, whenever some one calling me they receive busy tone after 1 or 3 rings. At the same xlite i can receive calls from my ipkall/freedigits nos. successfully.

Pls. help me how to solve this problem. Thanks.
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deanOffline
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Joined: Dec 13, 2003
Posts: 6974
Location: London
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Posted: Feb 26, 2008 - 09:13 AM Reply with quote Back to top
Receive what type of calls Syed? Can you please supply more information... thanks.
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syedhussain15Offline



Joined: Jul 25, 2005
Posts: 15

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Posted: Feb 26, 2008 - 09:26 AM Reply with quote Back to top
I can not receive calls on my 8449862206 as caller will receive busy tone after 1 or 3 rings as it does not rings at my xlite.

But at the same time i can receive calls from my PST nos. provided by ipkall and freedigits.
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deanOffline
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Posts: 6974
Location: London
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Posted: Feb 26, 2008 - 09:27 AM Reply with quote Back to top
Dialled from the UK or internationally?

If international, have you read the posts in the FAQ forum?
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syedhussain15Offline



Joined: Jul 25, 2005
Posts: 15

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Posted: Feb 26, 2008 - 10:48 AM Reply with quote Back to top
Dialed from internationally it works only from Australia as far as i know from my worldwide contacts. When my contact dial it from Australia can hear a busy tone after 1 or 3 rings.
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dibsmftOffline
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Joined: Oct 21, 2005
Posts: 1442
Location: Newfoundland and Labrador
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Posted: Feb 26, 2008 - 11:44 AM Reply with quote Back to top
syedhussain15 :
Dialed from internationally it works only from Australia as far as i know from my worldwide contacts. When my contact dial it from Australia can hear a busy tone after 1 or 3 rings.

Read the FAQ. In general the calling the Voipuser numbers outside the UK depends on what you local carrier has activated. 0844 numbers mostly will not work and the only series that works in many countries is the 0870 but this is no longer available from Voipuser.

Your callers may be able to get to you using voip by calling user [!at] sip.voipuser.org (replace the [!at] with a @). Also, the sipbroker (www.sipbroker.org) offer local number in many cities worldwide that allow you connect (using a normal PSTN phone) to the voip network and hence to Voipuser users.

You can get free US numbers dialable from a normal phone (eg. Ipkall) that you could use to connect to Voipuser.
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TallOneOffline



Joined: Feb 21, 2008
Posts: 7

Status: Offline
Posted: Feb 27, 2008 - 10:15 PM Reply with quote Back to top
dean :
You're definitely not using STUN right ?

Can you place that call again and then let us know the exact time you placed it (to the minute). Then we can check the logs and see what happened.

Dean


No, I'm definately not using STUN. I just placed the call again at 5:09EST.

Thanks
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deanOffline
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Joined: Dec 13, 2003
Posts: 6974
Location: London
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Posted: Feb 27, 2008 - 10:18 PM Reply with quote Back to top
Thanks TallOne - we've got some inbound issues now we believe, having fixed the outbound stuff (we've made some fairly substantial network topology changes in teh last few days).

We're working on it.
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TallOneOffline



Joined: Feb 21, 2008
Posts: 7

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Posted: Feb 27, 2008 - 10:26 PM Reply with quote Back to top
Ok thanks for the update! Let me know when to give it another shot.

Thanks
TallOne
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