about Acanac VOIP service

recently received Acanac 1 yr free VOIP service, it's been 5 days, everything is fine, I enjoy those caller ID and voice email service. the only bad side is that it's very much not easy to setup a VOIP router that connect to a regular phone. the Xlite software is not bad, can't depend on it when there's incoming call if it's not on, I don't want to check the voice mail every minute. If Acanac can provide free technical support to its customer it'll be great.

johnny_tang :

recently received Acanac 1 yr free VOIP service, it's been 5 days, everything is fine, I enjoy those caller ID and voice email service. the only bad side is that it's very much not easy to setup a VOIP router that connect to a regular phone. the Xlite software is not bad, can't depend on it when there's incoming call if it's not on, I don't want to check the voice mail every minute. If Acanac can provide free technical support to its customer it'll be great.

providing customer support is often one of the biggest expense at a VOIP company. therefore it is very rare that a free(or promotional) service can provide support. but you are in the right place; if you post the details of your router/ATA than someone here may be able to help you configure it.

Welcome to Voipuser.

johnny_tang :

regular phone. the Xlite software is not bad, can't depend on it when there's incoming call if it's not on, I don't want to check the voice mail every minute. great.

There are plenty of voice mail services. The service that I use sends and email when voice mail has been left and my phones signal when there is voice mail. The voice mail can be played from the browser.
With X-Lite, you probably need to buy the full version to get voice mail. Check the Counterpath website for information.

I has registered Acanac for 10 days, It's really great to get the function of caller ID and voice email service.The voice qulaity is fantastic great . Just that I still got no idea how to settle Call forwading functions, and the pity is it Prohibited Uses FAX .Otherwise it's almost full function of phone. especially the 3 way calling is great... still I didn't get manual how to use it... Should I got from XLite Manual ? the following is the function Acanac provide Voicemail Box's
Caller ID
Call Waiting
Call Forwarding
3-Way Calling
Call Return
Forward on Busy
Call Hunt
Do not Disturb
Detail Records

how :

. still I didn't get manual how to use it... Should I got from XLite Manual ? the following is the function provide Voicemail Box's

Have you visted this area on their site?


http://acanac.ca/C-Panel.htm