Thomson ST2022 Provisioning Issues

Hi there,
i have a couple of Thomson ST2022 SIP phones in my office, and i would like to configure them by TFTP provisioning.

I got DHCP+TFTP working and i'm getting problems when the phone tries to fetch the MAC specific configuration file,
saying it's corrupted (even using the file included in the firmware upgrade package provided by thomson itself).
All other files are fetched correctly without errors.
I'm also sure that file paths are correct.

Here are some further information about my device:

Code:

System Information      H/W Version:    V2     Boot Version:    V3.02 DSP Version:    V3.00 APP Version:    V3.58 MAC-Specific Config:    ST2022S_00147FXXXXXX.txt Internet Information MAC Address:    00:14:7F:XX:XX:XX Connection:    DHCP IP Address:    10.0.0.164 Common Config:    GenConf2022SG_060101.txt

Here is the APS Log:

Code:

Autoprovision Process start Begin General file download... General file: phoneConfig.inf download successfully! Begin Firmware download... Firmware filename is the same! Begin DSP download... Ignore dsp update - No dsp configuration included! Begin Boot Code download... Ignore boot code update - No boot code configuration included! Begin Melody download... Melody filename is the same! Begin System Melody download... Melody filename is the same! Begin Call waiting tone download... Melody filename is the same! Begin Tone Table download... Ignore tone table - No tone table included! Begin Language Table download... Ignore language table - No language table included! Begin Telephone Config download... Telephone config filename is the same! Begin Common Config download... CommonConfig: ST2022-common/common.txt download successfully! Begin Mac config download... MacConfig: ST2022S_00147FXXXXXX.txt download successfully! Serial number is not the same! Begin upgrading config file... Check config file syntax Error: Config file format error! Autoprovision Process End

And here is the MAC-specific config file i'm trying to serve him:

Code:

[sip] RegisterServerMP1=10.0.0.1 ProxyServerMP1=10.0.0.1 ServiceDomainMP1=10.0.0.1 TEL1Number=100 DisplayName1=JonJonson regid1=100 regpwd1=123456 LocalMusicOnHold=0 [ipp] LanguageType=4 [net] TelnetSrv=1 [sys] CountryCode=IT config_sn=200801230004 [autoprovision] AutoprovisionFlag=1 [ntp] NtpDaylight=1 NTPFlag=1 NtpIP=10.0.0.1 NtpZoneNum=25

I tried to find a thomson tech support but there's no information on their site and neither a support forum!

Please, help!
If you need further info, just ask.

Thanks you all.

jonjonson :

I got DHCP+TFTP working and i'm getting problems when the phone tries to fetch the MAC specific configuration file, saying it's corrupted (even using the file included in the firmware upgrade package provided by thomson itself).

I didn't see any messages pertaining to the corruption in the transmission as shown in your APS log, except the Error: Config file format error! message due to Serial number is not the same!.

Quote:

Here is the APS Log: Code:      .      : Begin Mac config download... MacConfig: ST2022S_00147FXXXXXX.txt download successfully! Serial number is not the same! Begin upgrading config file... Check config file syntax Error: Config file format error! Autoprovision Process End

Did you see the above error saying Serial number is not the same!?

That message is not an alarm AFAIK.
Every mac-specific configuration file got a line like this:

Code:

config_sn=<12-digit number>

which is sequential and is incremented by hand when i need to change the config file.

The phone stores this number on its memory, and when it fetches the phone config file
it compares this number with the one stored on memory.
If it doesn't match the downloaded file is parsed and used for the update.

All this is written on the phone APS documentation, which is downloadable at:
http://www.thomsontelecompartner.com/getfile.php?id=4719
(file: ST20XXS_Config File Syntax_V0025.pdf)

Quote:

I didn't see any messages pertaining to the corruption in the transmission as shown in your APS log, except the Error: Config file format error! message due to Serial number is not the same!.

This message is provided by the phone. It displayes something like:

Code:

Com Corrupted Config. Still using 3.58