VoIP system needed - need to forward calls to extentions

Hi everyone,

Our office is getting set up with VoIP; we have a Sipgate number. The planned setup is as follows:

Two people use the phone for outgoing calls. When a call comes in, the secretary will most often answer it, but may have to transfer the call to the boss.

Is there a simple way of setting up such a system? What hardware will we need? I was thinking of ordering a Linksys PAP2T and connecting up two analogue phones. Does anyone know whether such a system would have the necessary features to facilitate our requests?

Thanks for your help.

Spinner

The Linksys wouldn't let you transfer from one port to the other, that'd be the switch that did that for you.

Not sure what you'd need to use though, but you'd need *something* to 'run' your system.

Perhaps one of the other people can help you out. Sorry for being vague - I'm still learning too...

Hi

For such a small office I would look at the Voip "centrex" hosted PBX solutions. Most ITSPs offer such a service. This way you will have all the features of a PBX with out the electricity Bill

Otherwise you would need to look a PBX for your office. There are many avalible and it depends on how deep you want to get into the guts depends on the way to go.

Ian

Dear Spinner,

You can have a Digitial Receptionist which will be played whenever the call comes to your office and then the caller can be directed to the desired destination depending upon his requirement.



Thanks.

As the incoming is not a problem as said before. The tricky part would be to dial from line to line both reside on PAP.
I do not know a VoIP provider that does not provide FREE member to member as calls are routed inside the network the provider does not encour any termination charges.
You may write a simple dial plan that will connect you from one line to another with 3 digits or so.

something like <123:12345678> where the 123 is the other line and the 12345678 is your Auth ID on the network. so when dialing out it will translate 123 to 12345678.